Bridging the gap between learning and applying
The Folk team dug deep into understanding the day-to-day of teaching, interviewing school teachers across Australia. Cohorts of teachers participated in video diary studies that captured their thoughts, experiences and challenges up close. We tested prototypes that showed us how teachers could interact with content in new ways.
A picture emerged of the disconnect between 'learning' and 'applying', highlighting the importance of context and integration into daily routines. While the Academy’s programs excelled at creating content to guide teachers, there was opportunity to shift their attention to help teachers put new behaviours, rituals and practices into action. Bridging this gap in capability development meant designing a service that would be useful every day, not just when there is (limited) time outside the classroom.